Privacy Policy
Last Updated: August 2026
NeuroSpark Health PLLC (“NeuroSpark,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.neurosparkhealth.com, contact us through our website, subscribe to our communications, download resources, or otherwise interact with our website.
NeuroSpark Health’s Privacy Policy applies primarily to information collected through our public-facing website. Information collected in connection with clinical services may be subject to additional privacy protections, including the Health Insurance Portability and Accountability Act (“HIPAA”), applicable state laws, our clinical consent documents, and our Notice of Privacy Practices.
Information We Collect
Information You Provide to Us
Depending on how you interact with our website, we may collect information you voluntarily provide, such as:
- Your name
- Email address
- Telephone number
- State or general location
- The type of service you are interested in
- Information you provide when subscribing to our email list or requesting a resource
- Other information you voluntarily provide when communicating with us
Our general website contact form is designed to collect limited information needed to respond to inquiries and is not intended for the submission of detailed medical or mental health information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies. Depending on the technology and your device or browser settings, this information may include:
- IP address
- Browser and device type
- Operating system
- Pages viewed
- Referring website or source
- Approximate geographic information
- Date and time of visits
- Interactions with our website
We may use this information to operate and improve our website, understand how visitors interact with it, measure website performance and the effectiveness of our outreach, and maintain website security.
How We Use Information
We may use information collected through our website to:
- Respond to inquiries about NeuroSpark Health and our services
- Provide information or resources you request
- Facilitate requests for consultations or services
- Operate, maintain, and improve our website
- Understand website traffic and visitor interactions
- Measure the effectiveness of our outreach and marketing
- Send marketing communications when you have affirmatively chosen to receive them
- Protect the security and integrity of our website
- Comply with applicable legal and regulatory requirements
Submitting an inquiry about NeuroSpark Health’s services does not automatically enroll you in marketing communications.
Email Marketing
You may choose to receive emails from NeuroSpark Health containing helpful resources, news, information about our services, and occasional updates.
We use Mailchimp to manage certain email communications and mailing lists. If you choose to subscribe, information such as your name, email address, and subscription information may be processed by Mailchimp on our behalf.
Participation in our marketing communications is voluntary. You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.
Choosing not to receive marketing communications will not affect your ability to inquire about or receive services from NeuroSpark Health.
Cookies, Analytics, and Similar Technologies
Our website uses cookies and similar technologies to support website functionality, understand website traffic and interactions, evaluate website performance, and measure the effectiveness of our outreach.
Google Analytics
We use Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as browser and device information, approximate location, pages visited, referring sources, and website interactions.
Information collected through Google Analytics may be processed by Google in accordance with Google’s privacy practices.
Meta Pixel
Our website uses the Meta Pixel, a technology provided by Meta Platforms, Inc., to help us understand website activity and measure the effectiveness of our advertising and outreach.
Meta may receive certain information about visits to or interactions with our website in accordance with Meta’s privacy practices.
Because NeuroSpark Health provides healthcare-related services, we recognize that information about an individual’s interactions with our website may be sensitive. We do not intentionally provide Meta with clinical records or protected health information maintained within our electronic health record system for advertising purposes.
The use and configuration of tracking technologies on our website are periodically reviewed in light of applicable privacy requirements.
Managing Cookies and Tracking Technologies
Depending on your browser and the technologies used on our website, you may be able to limit or disable cookies or other tracking technologies through your browser settings or cookie-management options provided on our website.
Disabling certain technologies may affect how some portions of the website function.
Clinical Information and Protected Health Information
Information created, received, or maintained by NeuroSpark Health in connection with healthcare services may constitute protected health information (“PHI”) and is subject to additional privacy protections.
Our practices regarding PHI, including how we may use and disclose health information and your rights regarding that information, are described in our Notice of Privacy Practices.
Clients also receive our Notice of Privacy Practices through our secure electronic health record system.
This Website Privacy Policy does not replace our Notice of Privacy Practices.
SimplePractice and Our Clinical Record System
NeuroSpark Health uses SimplePractice as our electronic health record and practice-management system.
Depending on the services you receive, SimplePractice may be used for functions such as:
- Client intake and forms
- Scheduling
- Clinical documentation and records
- Secure client communications
- Billing
- Payment processing
- Other practice-management functions
Information maintained within our clinical record system is handled separately from ordinary website marketing and analytics information and is subject to the privacy and security requirements applicable to that information.
Clients should use the secure client portal or other communication methods provided by NeuroSpark Health when transmitting sensitive clinical information.
How We Share Information
We may share information with service providers that perform functions on our behalf, including providers that support website operations, analytics, email communications, electronic health records, practice management, payment processing, and other business functions.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, court order, or legal process
- Protect the rights, safety, security, or property of NeuroSpark Health or others
- Investigate or prevent fraud, misuse, or security incidents
- Complete a merger, acquisition, restructuring, or other business transaction, subject to applicable privacy requirements
NeuroSpark Health does not sell clinical information or protected health information.
We do not authorize third-party advertising platforms to use PHI maintained within our clinical record system for targeted advertising.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted over the internet.
Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable business, professional, legal, and regulatory requirements.
Clinical records may be subject to separate retention requirements under applicable federal or state law and professional standards.
Your Privacy Choices and Rights
Depending on where you live, the nature of the information involved, and applicable law, you may have certain rights regarding your personal information.
You may contact us with questions about personal information we maintain about you or to request access to, correction of, or deletion of certain information, where applicable.
Some information, including clinical records, may be subject to separate legal or professional record-retention requirements and may not be eligible for deletion upon request.
For information about your rights concerning protected health information, please review our Notice of Privacy Practices.
Children’s Privacy
Our public-facing website is intended primarily for adults and is not designed to independently collect personal information from children.
If we learn that information from a child has been collected through our public website in circumstances in which appropriate authorization was required but not obtained, we will take reasonable steps to address the information as required by applicable law.
Third-Party Websites and Services
Our website may contain links to websites, resources, or services operated by third parties.
NeuroSpark Health does not control and is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of third-party services you choose to use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.
When we update this policy, we will revise the “Last Updated” date at the top of this page. We may provide additional notice of material changes when appropriate or required by law.
Questions or Privacy Concerns
If you have questions about this Privacy Policy, our privacy practices, or the handling of your personal information, please contact our Privacy Officer:
Dr. Julie Landry
Privacy Officer, Co-Founder
NeuroSpark Health
Email: privacy@neurosparkhealth.com
Phone: 201-308-3710
For questions or concerns involving protected health information, clinical records, or your privacy rights as a client, please contact our Privacy Officer or review our Notice of Privacy Practices.